General Policies
Check-in is between 3:00 p.m. and 9:00 p.m. Please indicate your arrival time upon reserving a room.
Check-out is 11:00 a.m.
Please let us know if you need to make special arrangements to check-in or out at other times.
A credit card is required to reserve a room.
Please let us know if there are any dietary restrictions. Breakfast is served from 8:00 a.m. to 9:30 a.m. and is complimentary.
Rates do not include 9% Maine sales tax.
Visa, MasterCard, and Discover are accepted.
This is a non-smoking and/or vaping facility. Smoking or vaping is allowed only in designated outdoor areas and any used smoking or vaping materials must be disposed of properly.
Dogs are permitted on a limited basis, please call first.
For the comfort of all of our guests, we observe quiet time between 9 p.m. and 8 a.m.
Please note that due to the historic nature of the inn, this property is not ADA compliant. The Azalea, Bayberry, and Clover Rooms are all on the first floor; however, the doors are not wide enough to accommodate mobility aids. The Daisy, Evergreen, and Forget-Me-Not Rooms/Suite are all on the second floor and only reachable by stairs.
COVID-19 Policies
Everyone who is a part of making your stay memorable at Candlebay Inn in Freeport, Maine, is fully vaccinated and boosted against the novel SARS-CoV-2, also known as COVID or COVID-19.
Masks are at the discretion of our fully vaccinated guests and their comfort level. If at any time you would like staff to don a protective mask, please let us know and we are happy to do so!
Currently, there is no masking mandate in Freeport, however, it is up to the individual businesses in Maine if they require a face covering.
COVID Cleaning Policies are still in effect for all lodgings in the state of Maine and we adhere strictly to the CDC guidelines for disinfecting. All high contact and high touch surfaces are routinely cleaned using Lysol® and Clorox® branded disinfectants.
Per the Visit Maine website: Travelers from all U.S. states are able to travel to Maine without providing a negative COVID-19 test result or quarantining unless otherwise determined by the Maine CDC. International travelers from approved countries will be subject to any federal requirements for travel.
Please feel free to call us at (207) 865-1868 if you have any more questions or concerns!
Rates
Summer/Fall Rates
(May 15 to October 31)
$184.00 to $204.00; 2-room suite $294.00
Winter/Spring Rates
(November 1 to May 14)
$139.00 to $169.00; 2-room suite $259.00
Candlebay Inn is not responsible for any typographical, photographic, technical or pricing (including without limitation mistaken hotel rates) errors listed on our Site.
Cancellation Policy
If you find you must cancel your reservation with us, we will need to know one week (7 days) in advance of your arrival date. We will do our best to rebook your room. If, however, we are unable to rebook your room, you will be charged one night’s room rate or 50% of your stay at the full rate, whichever is more.
No-shows will be charged the entire stay at the full rate. We do not ‘overbook’ rooms; when you have a confirmed reservation with us, your room is held for you personally, thus we must charge for the room if you fail to arrive as scheduled. Please consider travel insurance if your plans are uncertain.
Reservations booked with third-party sites like, but not limited to, Booking.com, Priceline, Expedia, or Tripadvisor will need to be canceled through those sites and must adhere to the third-party cancelation policy set forth by those entities. Candlebay Inn has no control over third-party sites’ policies.
Policies for Visiting Dogs
We at the Candlebay Inn want to welcome all family members, and that includes the family dog! In order to include the family dog and to ensure our other guests are also comfortable, we need to set down a few rules for visiting dogs and their owners.
All visiting dogs must be well-behaved. That means no continuous barking should they be left alone in the room, must be housebroken, and have a friendly manner. Please no territorial dogs that may fight with other dogs or snap at other guests. Also, please respect the furniture and inn. This means no sleeping on beds with their humans is preferred.
We also have leashes, food and water bowls, plus pet waste bags available at no extra charge to you for the duration of your stay!
Please pick up after your pet! There are trash bins in the back of the Inn for you to make your dog’s deposits in. We’ll handle it from there. Please control your dog at all times. Not all people are friendly towards dogs, although most guests are.
If possible, please leave your dog in your room during breakfast. Again, this is not a hard and fast rule. If there are no other or very few guests in the Inn (and the other guests do not object), they may come into the Common Room during breakfast but must be on a leash or they must be able to sit and stay at your command. If we are really busy that morning, it is probably best that they stay in your room.
There is a $20.00 cleaning fee for dogs. This is a one-time charge and is per visit. Maximum of two dogs per room. Five dollars of this fee is donated to a local animal shelter. If you have any questions, please feel free to give us a call.